Set Data Residency Location

Checklist for Jira ENTERPRISE currently allows you to select between EU and USA data residency locations.

Jira supports data residency in Standard, Premium and Enterprise plans.

If you have not pinned your data to a specific location, Atlassian will determine where it will be located, and may move it to another location at their convenience.

You can cancel a data residency move that is scheduled for the future, however, once the move is in progress, it cannot be cancelled. See the Atlassian documentation for more information about canceling a scheduled data residency move.

• Pinning Your Jira for the First Time / Moving Your Instance to a New Location and Checklist for Jira (Enterprise) is Installed

• Jira Instance Already Pinned to Correct Location and Checklist for Jira (Enterprise) is Installed

• Jira Instance Is Already Pinned Before Installing Checklist for Jira (Enterprise)

  • Jira Instance Pinned to EU or US

  • Jira Instance Unpinned or Pinned outside of the EU or US

Pinning Your Jira for the First Time / Moving Your Instance to a New Location and Checklist for Jira (Enterprise) is Installed

1. Go to admin.atlassian.com and select your organization.

2. Click on the Security tab and select Data residency on the left nav bar.
   

   

3. Click on View details for the appropriate instance.

4. You will see a list of installed apps, where there data is currently pinned, and their supported data residency options.
   

   

5. Click on the Set location button.

6. Review information provided and click Next.

7. Use the dropdown to select the desired location. (Checklist for Jira (Enterprise) supports data residency in the European Union and the USA.) Click Next.
   

   

8. Select the time window when you want the move to take place and click Next.
   

   

9. The next screen shows which of your apps support data residency in the chosen location. Review the apps and click Next.

   

10. Review the request details and click Submit request.

    

11. The screen will now show Checklist for Jira (Enterprise) on the ELIGIBLE (to be moved) tab.
    

    

12. Wait for the data move to be completed. Note that your Jira instance will be unavailable while the move is in progress.
    

    

13. Once the Jira instance has been pinned to the desired, return to Security > Data residency and select the … menu for the appropriate instance.

14. Click on Move eligible apps. Data for all eligible apps, including Checklist for Jira (Enterprise) will be moved to the pinned location.

Jira Instance Already Pinned to Correct Location and Checklist for Jira (Enterprise) is Installed

1. Navigate to Security > Data residency and select the … menu for the appropriate instance.

2. Click on Move eligible apps. Data for all eligible apps, including Checklist for Jira (Enterprise) will be moved to the pinned location.
   

   

You may also receive a notification from Atlassian alerting you when an app has become eligible to move.

Jira Instance Is Already Pinned Before Installing Checklist for Jira (Enterprise)

Jira Instance Pinned to EU or US

If your Jira instance is pinned to the EU or the US, then Checklist for Jira (Enterprise) will automatically host your checklist data in the same location your Jira data is hosted.

Jira Instance Unpinned or Pinned outside of the EU or US

f your Jira instance is unpinned, or pinned to a data residency location not currently supported by Checklist for Jira (Enterprise), then your Checklist data won’t be pinned to any location and is a subject of optimisation between supported regions.