Portfolio by HeroCoders Documentation

Capacity Planner

When you create a capacity planner in Portfolio, you get a timeline view that provides clear insights into the capacity of each member of your team. This allows you to optimize productivity, eliminate underutilization and protect team members from overload and burnout.

Create a New Capacity Planner

To create a capacity planner:

  1. Navigate to Apps > Portfolio.

  2. Select Capacity Planners from the left nav bar.

  3. Click the New Capacity Planner button.

  4. Select the appropriate combination of groups, users or teams depending on whose assignments you want to view and/or adjust.

    Screenshot 2025-05-23 at 11.08.51 AM.png
  5. Click into the date fields to select the Bookings time frame. (You can configure which Jira date fields are used in the Booking parameters.)

  6. Click Save.

Adjust Working Days

You can adjust the working days in the App Settings to fit exactly how your teams work:

  1. Navigate to Apps > Portfolio and select Settings in the left nav bar.

  2. Use the checkboxes under Working Days to indicate your teams' schedule.

  3. Click Save.

  4. You can also assign working schedules per user in Settings > Users. Just add a user and provide his details.

Adjust Hours Per Day

The App Settings also allow you to change the number of work hours per day match those of your teams :

  1. Navigate to Apps > Portfolio and select Settings in the left nav bar.

  2. Enter the appropriate number in the Hours Per Day field.

  3. Click Save.

  4. You can also assign working schedules per user in Settings > Users. Just add a user and provide his details.

Change the Time Increment

Adjusting the time increment in the capacity planner lets you zoom in or out on your teams capacity. The monthly view is good for strategic planning and long term forecasting, while the daily increment lets you manage workloads on a day to day basis.

  1. Click on the dropdown to the right of the Start and End dates.

  2. Select the desired increment.

    Interval.png
  3. Click Save.

Identify Team Members Who Are Overbooked

Reduce risk by easily identifying when team members are overbooked. Instantly see who is available to take on new work. Portfolio’s Capacity Planner uses color-coding to represent team member capacity, so you can see at a glance what adjustments need to be made.

  • Red = Overbooked

  • Green = Fully booked

  • Gray = No work booked

  • Blue = Partially booked

  • Yellow = PTO or Public Holiday

Screenshot 2025-11-06 at 11.09.21 AM.png


View Original and Remaining Estimate

Monitor progress and hone in on what remains to be done by hovering over a booking to view the Original and Remaining estimates.

ToolTip.png

See Teams' Capacity

Select the Teams button in the top right corner to see how much time is booked versus available by teams.

Capacity by Teams.png
Capacity by Teams - see how much time is booked versus available


Update a Booking - Dates and Estimates

Adjust resources quickly and proactively respond to changing priorities so your portfolio stays aligned with your strategic goals. Make adjustments to booking dates and time estimates, with your changes immediately synced with Jira work item.

Each of the assignments in the Capacity view can be moved using drag and drop. You can also shorten or extend a booking by moving its corners.

editing bookings.png

To update the Estimate on a work item, double-click on the booking. A pop-up will appear where you can update the assignment.

image-20250526-110146.png

Add Unplanned Work Items

Keep everyone working at top productivity, The Unplanned work items panel lets you add items to a team member’s work load on the fly. Adding a work item in the capacity planner will automatically assign the item in Jira.

To add unplanned work items:

  1. Find the Jira work item you want to add:

    1. Select the appropriate portfolio from the dropbox . A list of unassigned work items will be displayed.

    2. You can then use the search bar to filter for a specific work item.

  2. Drag the work item to the capacity plan of the appropriate team member in the capacity plan. This will assign/reassign the work item.

Search.png

Split Bookings & Plan Time Differently for each day

If a booking is longer than 1 day, you can split it and assign a different amount of planned time to each of the ranges or even days.

To do it:

  1. Right-click on the booking where you want to split and select Split from the drop-down.

  2. Once it’s splitted, double-click on the booking to edit it or right click and select Edit to edit the splitted segment.

Splitting Bookings.png
Splitting bookings
Edit splitted segment.png
Editing the splitted segment



Delete a Capacity Planner

To delete a portfolio:

  1. Navigate to Apps > Portfolio..

  2. Select Capacity Planners from the left nav bar.

  3. Select the appropriate capacity planner and click on the Trash icon to the right.

    Screenshot 2025-05-23 at 11.06.02 AM.png
  4. Click Delete.