Upgrading/Downgrading Between Issue Checklist Free and Issue Checklist Pro

New Feature Announcement

Global Checklists are currently in BETA and will be available in Issue Checklist for Jira ENTERPRISE once released. Contact our support team if you currently use Issue Checklist for Jira PRO would like to participate in the Beta.

Issue Checklist for Jira can be purchased with all features, or used as a limited free version. Both versions are fully supported. See this page for a comparison of available features.

• Migrating between Free and Pro automatically preserves all checklist data. Checklists, templates, values in custom fields, etc. will be immediately available once the upgrade/downgrade is complete.

• After upgrading/downgrading the checklist panel will be displayed beneath the issue Description. Users can move the Checklist to the right side panel if they wish. 

• Upgrading or downgrading between Issue Checklist Free and Issue Checklist Pro versions can be performed an unlimited number of times.

Free and Pro versions share most configuration settings, excluding validators and read-only custom fields (Checklist Progress, Checklist Progress %).  Any checklist workflow validators, or automation rules, JQL filters, etc that use read-only checklist fields, will need to be reset. Simply re-select the validator/field and save.

Upgrading from Free to Pro

1. Navigate to Jira Settings > Apps > Find new apps and search for search for Issue Checklist Pro 🏆

2. Install the app. (Two checklist panels will be displayed on issue pages while both the Pro and Free versions are installed.)

3. Navigate to Jira Settings > Apps > Manage apps and uninstall Issue Checklist Free.

4. If you block issue transitions using All checklist items are completed validator, you will need to update the workflow to use the validator from the newly installed version. 

5. Reset any automation rules, JQL filters, etc that use read-only checklist fields.

Downgrading from Pro to Free

1. Navigate to Jira Settings > Apps > Find new apps and search for search for Issue Checklist Free.

2. Install the app. (Two checklist panels will be displayed on issue pages while both the Pro and Free versions are installed.)

3. Navigate to Jira Settings > Apps > Manage apps and uninstall Issue Checklist Pro.

4. If you block issue transitions using All checklist items are completed validator, you will need to update the workflow to use the validator from the newly installed version. 

5. Reset any automation rules, JQL filters, etc that use read-only checklist fields.