Manage Permissions

To use Clockwork in your Jira instance, you usually don’t have to configure anything - it’s ready to use straight out of the box, and the users typically have all the required permissions. If you encounter issues accessing our app’s features, please ensure the users have the required permissions to complete the attempted action.

Jira Permissions

Here are some of the Jira permissions that have an impact on the visibility and editability of worklogs and interact also with Clockwork permissions.

Work On Issues Permission

The Work on Issues permission allows users to log work done against an issue.

Browse Projects Permission

To view worklogs in the Timesheet, you must have browse project permissions for the project containing the worklog.

Delete All Worklogs Permission

To delete all Worklogs created on issues, a user must have permission to delete all Worklogs project permissions.

Delete Own Worklogs Permission

The Delete Own Worklogs permission allows users to delete their worklogs made on issues.

Edit All Worklogs Permission

The Edit All Worklogs permission allows users to edit all worklogs made on issues.

Edit Own Worklogs Permission

The Edit Own Worklogs permission allows users to edit their worklogs made on issues.

Assignable User

For a user to appear in the “Log work for“ dropdown, they will need the Assignable project permission (and for the worklog to be created, they would also need the Work on issues project permission).

Clockwork Global Permissions

Clockwork Pro comes with it’s own set of Global and Project permissions that can help you further fine-tune your control over user interactions with the app.

To set global permissions, log in as a Jira Administrator and go to Jira Settings > System > Global permissions.

Clockwork Admin Access

This permission gives you access to Global and Project Timesheets, Timers, API, Teams, and Billing Periods.
It is assigned to all users by default.

Clockwork Timesheet Access

This permission gives you access to Global and Project Timesheets, Reports, and API. It is not assigned to users by default.

Clockwork Edit Own Working Hours Access

Enabling this permission allows users to edit their own Clockwork Working Hours. By default, only Jira Administrators have access.

Clockwork Edit All Working Hours Access

This permission gives users the ability to edit all Clockwork Working Hours. By default only Jira Administrators have access.

Clockwork Bugdeting Access (BETA)

Ability to set and view hourly costs and rates for users and see costs and revenue reports. Learn more

Clockwork Project Permissions

These permissions require you to configure Clockwork as the time tracking provider in your global Jira settings.

Clockwork View All Worklogs   

By default, the Clockwork tab showing worklogs will be visible only to people who have Work On Issues project permission. If you want to make worklogs visible to other users, use this permission.

Clockwork View All Hours   

This permission allows you to show a summary of time spent by each user on the issue without showing the users' worklogs.

Clockwork Log Work for Others   

Users with this permission can report time on behalf of other users. See this page for more details.