Use Case Examples
Software Projects
Acceptance Criteria
Make expectations clear by creating unique acceptance criteria for each story.
Definition of Done
Create a Definition of Done list which can be added by default to all stories. Use a workflow validator to prevent the work item from being transitioned if the checklist is incomplete.
Definition of Ready
Tame your backlog by using a checklist to determine which stories are ready to be developed.
Quality Assurance
Easier than creating subtasks – use a checklist to track cross browser testing, and other QA processes.
Service Projects
Feature Suggestions
Using checklists is an easy way to standardize a process and ensure completion.
Steps to Reproduce
For those nasty bugs, agents can use a checklist to easily communicate the steps to reproducing the bug to developers. The checklist can be shown (read only) to the customer to confirm the steps are correct.
Business Projects
Marketing Tasks
Outline marketing campaigns and track the details of what needs to be done.
Content Management
Use a checklist to make sure content is up to snuff. Save the checklist as a template to use on future work items.
HR Paperwork
Just as checklists are a great tool for QA in software projects, you can also use them to ensure all of new hire documents get completed. Set a checklist as a default template to be automatically added to all new hire work items.
