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Clockwork Pro vs Clockwork Free

Upgrading

You can upgrade or downgrade to another version of the app without losing the worklogs data as our worklogs are synchronized with native Jira worklogs. Learn more

The main differences between Clockwork Pro and Free

  • No timers limit

  • Saved Reports

  • Comparison of Estimates and time spent

  • Comparison of Worklogs to Working Hours

  • Filtering & grouping of timesheets by custom fields, worklog attributes, teams, or outliers

  • Calendar view & integrations

  • Holidays schedules

  • Logging time to non-project related work

  • Billable Hours & Billing Periods (blocking time edits after a billing period is closed)

  • Email notifications

  • Multiple Timesheet Export options

  • Per project configuration

  • Permissions

See the differences between Clockwork Free and Clockwork Pro in the table below.
Use the arrows to learn more about each feature 👇

Feature

Clockwork Automated Timesheets Pro

Clockwork Automated Timesheets Free

Project Types

Business / Software / Company-managed / Classic / Service Management

All standard Clockwork features function in Jira projects. Additionally in Jira Service Management you have the option to show Time Spent on an issue in the customer portal.

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Team-managed/Next-gen

Most Clockwork features function in Team-managed projects, with the exceptions of workflow conditions and validators, and showing accumulated time on board cards.

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Track Time

Use Automatic or Manual Timers

Set automatic timers that run whenever an issue with an assignee is in an Active status or allow users to manually start and stop timers on an issue. Clockwork Pro allows you to use an unlimited number of timers. In the Free version, timers are limited to 300 per month.

Automatic timers

Manual timers

Learn more

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300 timers/month

Manually Create Worklogs

Create worklogs for manually logged time.

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Manually adding worklogs in Clockwork

Learn more

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⚠️

Without the ability to filter issues in the Log Work dialog using Project, Assignee, Starred or Internal filters and assigning Worklog Attributes

View & Add time directly from the Issue View

Use timers or adding your time manually. Clockwork Pro issue view is enabled by default while in the Free version it has to be made visible each time you want to log your time from this view.

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Clockwork issue view

Learn more

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⚠️

Requires adding the Clockwork view whenever you want to log your time from the issue.
The Free version doesn’t include worklog attributes, tracking mode details on worklogs or quick add options

View & Add Time from My Work view

Users can view, add and edit their time in the My Work tab either from the Timesheet or Calendar view.

My Timesheet view

Calendar view

Learn more

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⚠️

Only Timesheet view

Create Worklogs from your Google or Outlook Calendar Events

Integrate your Clockwork Calendar View with your Google or Outlook Calendar to view your scheduled events and quickly report time spent on them.

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Google and Outlook events in Clockwork

Learn more

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Show/Calculate Remaining Time

Add Time Spent which will automatically recalculate the Remaining Estimate. Edit the Remaining Estimate whenever you need.

Time spent and remaining estimate

Learn more

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Log Work for Others

Allow selected users (scrum masters, project leads, etc.) to log work on behalf of members of their team.

Log work for others

Learn more

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Timesheets & Reports

Timesheet Filters & Breakdowns

You can filter or breakdown your timesheets by multiple factors including projects, users, teams, epics, issue types, custom fields, versions, custom worklog attributes and many others.

Clockwork timesheet filters

Clockwork breakdown options

Learn more

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No filtering or breakdown by custom fields, worklog attributes, teams or outliers.

Download Timesheet

You can download any timesheet or worklog to an Excel spreadsheet.

Export data

Learn more

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Worklogs only, without the ability to select fields

Save a Timesheet as a Dynamic Report

Save a timesheet as a report to avoid entering the parameters, filters, and breakdowns each time.

Saved reports

Learn more

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Track Billable Hours

Create a “Billable” worklog attribute to track your team’s billable hours.

Billable time

Learn more

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Define Billing Periods to lock or unlock time edits after the billing is closed

Billing periods will give you the ability to define how often you want to work on your billing data and lock adding, editing, or removing worklogs within a locked billing period to secure your invoices' data remain correct.

Locking time edits with billing periods

Learn more

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Create Reports for a Relative Date Range

Use built in options or set a bookmark to select a relative date range for a timesheet.

Date range options

Learn more

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Compare Original and Remaining Estimates with Actual Time

Improve your future time estimations by learning from live data.

Original vs remaining estimates

Learn more

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Compare Worklogs to Working Hours

Compare logged work to Working Hours to highlight if users are working more/less hours than expected.

Comparing worklogs with individual’s working hours

Learn more

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Notify users who missed their timesheet required hours

Use Outliers filters to look for team members who didn’t log enough time and send them a quick email reminder to do so.

Customizable email notifications

Learn more

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Configuration Options

Enable for individual or all projects

Easily enable Clockwork on all projects.

Activate Clockwork on projects

Learn more

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Enable per issue type

Enable time tracking for all issue types or selected types only.

Issue types configuration

Learn more

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Set as Time Tracking Provider

Set Clockwork as Jira time tracking provider.

Clockwork as Time tracking provider

Learn more

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Use Automatic and/or Manual Timers

Enable automatic timers, manual timers or both. Set it globally or on the project level.

Time tracking modes

Learn more

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Global only

Configure Active Statuses at a Global or Project Level

Drag and drop statuses to the Active column to customize Active Statuses in a project.

Active statuses for automatic time tracking

Learn more

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Round to the Nearest Minute or Quarter of an Hour

Track or ignore times of less than one minute. Round up to the nearest minute or the nearest quarter of an hour.

Time rounding

Learn more

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Global only

Require Descriptions on Worklogs

Make the description field mandatory on all worklogs.

Require worklogs descriptions

Learn more

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Restrict Reporting Past or Future Time

Limit options for logging future and/or past time.

Restrict time reporting in the past or future

Learn more

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Customize Worklogs

Add custom attributes to your worklogs to capture detailed information. Make attributes mandatory or optional. Limit options to a predefined list or allow users to create options ad-hoc.

Worklog attributes/tags

Learn more

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Track Billable Hours

Create a “Billable” worklog attribute to track your team’s billable hours.

Track billable time

Learn more

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Configure Working Hours at a Global, Project or User Level

Clockwork timers use Working Hours to calculate the actual time an issue was being worked on. Clockwork timers will always use the most specific calendar available (assignee, then project, then global). 

Working hours

Learn more

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Global only

Holiday Calendar for Public Holidays at a Global, Project or User Level

Integrate Working Hours with Calendar apps so that holidays are not included in time worked calculations.

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Holiday schemes

Learn more

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JQL Integration

Search for Issues with Running Timers or Issues with Relative Accumulated Hours

Use the timerIsRunning extension to find issues that currently have a running timer. The allTimersInHours extension returns a numeric value that can be used in relative expressions.

Running timers

Relative accumulated hours

Learn more

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Search for Issues by User and Timeframe

Compatible with the Jira worklogAuthor expression; can be used to return issues that have been worked on by a given user.

Issues search

Learn more

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Show Time Spent

Show Accumulated Time on Cards in Jira Boards

Show the accumulated time on Jira boards for a quick view of how long the issue has been in progress.

Running timers accumulated time

Learn more

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Show Time Spent on the JSM Portal

Showing Time Spent to customers on the JSM portal demonstrates that you are working on the issue, even if you don’t yet have any results to report.

JSM portal

Learn more

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Prevent Transitions

Create a Workflow Condition

Can be used with Jira workflow conditions to ensure hat work has been logged on an issue before the issue can be transitioned to the next status.

Validate time has been logged

Learn more

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Create a Workflow Validator

Use a validator to ensure that work was logged in a specific status in order for an issue to be transitioned.

Validate time has been logged in a certain status

Learn more

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API

Access Timers and Worklogs via API

Start or stop a timer or get Worklogs with issue details via API.

API

Learn more

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Permissions

Limit Timesheet Access Global Permission

This permission allows you to limit access to global and project timesheets.

Learn more

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Edit Own Working Hours Global Permission

This permission allows users to edit their own Clockwork Working Hours.

Learn more

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Edit All Working Hours Global Permission

This permission allows users to edit all Clockwork Working Hours.

Learn more

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View All Worklogs Project Permission

Use this permission to make worklogs visible to users who do not have the Work On Issues project permission.

Learn more

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View All Hours Project Permission

Users with this permission can see time spent by each user on an issue without showing the users' worklogs.

Learn more

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Log Work for Others Project Permission

Users with this permission can log work for other users.

Learn more

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Jira Mobile Support

Enable in Jira Mobile

Can be enabled to run in Jira mobile.

Clockwork mobile

Learn more

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Security & Support

Bug Bounty Program

Participant in the Marketplace Bug Bounty program.

Learn more

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Cloud Security Program

Participant in the Cloud Security Self-Assessment Program.

Learn more

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Cloud Fortified

Meets criteria of Atlassian’s Cloud Fortified Program.

Learn more

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4-Star Support

Fast and accurate support.

Learn more

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Support Plans

Our Support Business Hours are from 8 am to 5 pm GMT.
Our Premium Support SLA aims to provide Clockwork Pro customers a response within 8 business hours,
and our Standard SLA provides a response within 24 business hours.

Premium

Standard

Status Page

Stay informed about any incidents or downtime via Status Page.

Learn more

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