Clockwork for Jira - Documentation

Clockwork Pro vs Clockwork Lite

Upgrading

You can upgrade from Clockwork Lite to Pro or downgrade from Pro to Lite without losing the worklogs data. Worklogs in Clockwork are synchronized with native Jira worklogs. Learn more


Feature

Clockwork Pro

Clockwork Lite

Track Time



Use Automatic or Manual Timers

Set automatic timers that run whenever a work item with an assignee is in an Active status or allow users to start and stop timers on a Jira work item manually.


AutoTimerStarted.png
Automatic timers
Start.jpg
Manual timers

Learn more

check mark

check mark

Manually Create Worklogs

Add time from the Work Item or Timesheet view manually. Use the detailed form or quick add.


Log work filters.png
Manually adding worklogs in Clockwork



quick add and edit worklogs.png
Quick Add


Learn more

check mark

⚠️

Without the ability to filter for Internal activities

View & Add Time from My Work view

Users can view, add and edit their time in the My Work tab from the Timesheet or Calendar view.


MyWork.png
My Timesheet view


Drag and drop recent issues into your Calendar.gif
Calendar view


Learn more

check mark

⚠️

Calendar view has limitations.

  • copy-paste worklogs,

  • repeat worklogs,

  • calendar integrations (Google or Outlook),

  • drag and drop recent work items

are not available in this version.

Create Worklogs from your Google or Outlook Calendar Events

Integrate your Clockwork Calendar View with your Google or Outlook Calendar to view your scheduled events and quickly report time spent on them.


My Work view - listing new.png
Calendar Events


Learn more

check mark

cross mark

Log Work for Others

Allow selected users (e.g., scrum masters, space leads, etc.) to log work on behalf of their team members.


Others.png
Log work for others

Learn more

check mark

cross mark

Log time to non-project related work

Track your team’s time spent on internal, more generic activities such as daily stand-ups, weekly meetings, admin, lunch breaks, or leave. Internal Activities in Clockwork can be filtered for on the Timesheet and in the Log Work dialog.

Screenshot 2025-05-18 at 2.45.41 PM.png

Learn more

check mark

cross mark

Timesheets & Reports



Timesheet Filters & Breakdowns

You can filter or breakdown your timesheets by multiple factors including spaces, users, teams, epics, work item types, custom fields, versions, custom worklog attributes and many others.



Filter options.png
Filtering options



Learn more

check mark

No filtering or breakdown by custom fields, worklog attributes, teams, outliers, internal activities or advanced work item hierarchies

Save The Timesheet as a Dynamic Report

Save a timesheet as a report to avoid entering the parameters, filters, and breakdowns each time.


Reports.png
Saved Reports


Learn more

check mark

cross mark

Compare Estimates to Time Spent

Add Time Spent, which will automatically calculate the Remaining Estimate. Edit the Remaining Estimate whenever you need.
See the progress of your tasks by comparing Estimates to the actual Time Spent.


Timesheet view 2.png
Compare Estimates with Time Spent


Learn more

check mark

⚠️

Without the Estimate vs Time Spent comparison in the Timesheet view

Customize Worklogs

Add custom attributes to your worklogs to capture detailed information. Use it to slice and dice data in your Timesheet Reports for better insights.

image-20230410-130324.png
Worklog attributes/tags


Learn more

check mark

cross mark


Export a Timesheet

You can download any timesheet or worklog to an Excel spreadsheet.


Download.png
Export data

Learn more

check mark

Worklogs only

Dashboard gadgets

Add Clockwork Worklogs Summary gadget to your dashboard to see the split of time on a chart. Try the Clockwork Report gadget to see a saved Timesheet Report in your Jira dashboard.



Clockwork Report dashboard.gif
Clockwork Dashboard Gadgets


Learn more

check mark

cross mark

Clockwork Rovo Agent

You don’t have to even run reports anymore. You can ask from anywhere in Jira about time logged, cost, revenue and profitability of your projects.

check mark

cross mark

Team Management



Compare Worklogs to Working Hours

Compare logged work to the configured Working Hours to highlight if users are working more/fewer hours than expected.


OrangeText.png
Comparing worklogs with individuals’ working hours

Learn more

check mark

cross mark

View who didn't log enough hours and notify them via email

Use the Outliers filters to look for team members who didn’t log the expected amount of time and send them a quick email reminder to update their timesheet.


image-20230525-133157 (1).png
Customizable email notifications


Learn more

check mark

cross mark

Configure Working Hours at a Global, Project or User Level

Clockwork timers use Working Hours to calculate the actual time a Jira Work item was being worked on. Clockwork timers will always use the most specific calendar available (assignee, then space, then global). 


WorkingHours.png
Working hours

Learn more

check mark

Global only

Holiday Schemes at a Global, Project or User Level

Integrate Working Hours with Holiday Calendars so days off are not included in time worked calculations.


Holiday calendars.png
Holiday schemes


Learn more

check mark

cross mark

Require Descriptions on Worklogs

Make the description field mandatory on all worklogs.


MandatoryDescript.png
Require worklogs descriptions

Learn more

check mark

cross mark

Restrict Reporting Past or Future Time

Limit options for logging future and/or past time.


image-20230605-115223.png
Restrict time reporting in the past or future


Learn more

check mark

cross mark

Create a Workflow Validator to Prevent transitions

Use a validator to ensure that work was logged in a specific status in order for an work item to be transitioned.


Validator.jpg
Validate time has been logged in a certain status

Learn more

check mark

cross mark

Timesheet Approvals

Approvals let your organization formalize a time-review workflow

image-20260518-062742.png


check mark

cross mark

Billing, invoicing and budgeting



Costs & Revenue tracking

Gain real-time visibility into labor costs and space profitability. Set hourly costs and billing rates per user.


Costs & Rates tracking.png
Costs and revenue tracking



Learn more

check mark

cross mark

Track Billable Hours

Create a “Billable” work log attribute to track your team’s billable hours.

Revenue.png
Track revenue


Learn more

check mark

cross mark


Define Billing Periods to lock or unlock time edits after the billing is closed

Define how often you want to work on billing and lock adding, editing, or removing worklogs within a locked billing period to ensure that your invoices remains correct.


billing periods.png
Locking time edits with billing periods


Learn more

check mark

cross mark

More Configuration Options



Enable for individual or all projects

Easily enable Clockwork on all spaces.


BulkToggle.png
Activate Clockwork on spaces

Learn more

check mark

check mark

Enable per work item type

Enable time tracking for all work item types or selected types only.


IssueTypes.jpg
Work item types configuration

Learn more

check mark

cross mark



Use Automatic and/or Manual Timers

Enable automatic timers, manual timers or both. Set it globally or on the space level.


TimeTracking.png
Time tracking modes

Learn more

check mark

Global only

More Integrations with Jira



Search for Work Items with Running Timers or Work Items with Relative Accumulated Hours

Use the timerIsRunning extension to find work items that currently have a running timer. The allTimersInHours extension returns a numeric value that can be used in relative expressions.

TimerIsRunning.png
Running timers
AccumulatedTime.png
Relative accumulated hours


Learn more

check mark

cross mark

Search for Work Items by User and Timeframe

Compatible with the Jira worklogAuthor expression; can be used to return work items that have been worked on by a given user.

CurrentUser.png
Search

Learn more

check mark

check mark

Show Accumulated Time on Jira Board Cards

Show the accumulated time on Jira boards for a quick view of how long the work item has been in progress.


image-20210812-224255.png
Running timers accumulated time

Learn more

check mark

cross mark

Show Time Spent on the JSM Portal

Showing Time Spent to customers on the JSM portal demonstrates that you are working on the work item, even if you don’t yet have any results to report.

TimePortal.jpg
JSM portal

Learn more

check mark

cross mark

Access Timers and Worklogs via API

Start or stop a timer or get Worklogs with work item details via API.


Api.png
API

Learn more

check mark

cross mark

*only Jira API

Permissions

Define who should have access to Timesheets, Reports, Teams, Billing Periods, and Timers or who should be able to log time on someone’s behalf or edit Working Hours.

Grant.png
Permission

Learn more

check mark

cross mark

Security & Support



Bug Bounty Program

Participant in the Marketplace Bug Bounty program.


BugBounty.png

Learn more

check mark

check mark

Cloud Security Program

Participant in the Cloud Security Self-Assessment Program.


CloudSecurity.png

Learn more

check mark

check mark

Cloud Fortified

Meets criteria of Atlassian’s Cloud Fortified Program.


Fort.jpg

Learn more

check mark

check mark

SOC2 Type II complaince

Meets criteria of Atlassian’s Cloud Fortified Program.


image-20241210-110344.png



check mark

check mark

5-Star Support

Fast and accurate support.

Support.png

Learn more

check mark

check mark